File a Consumer Complaint

What you need

You should file a complaint if you are having a problem with a business and need help to resolve that problem.

The Agency can help with most consumer issues. The most common consumer issues include:

  • Defective products;
  • Car sales and financing;
  • Auto repossession issues;
  • Debt collection;
  • Mortgage servicing and loan modification;
  • Home improvement contracts;
  • Business closures;
  • Utility bill disputes;
  • Shut off of unregulated utilities; and
  • Issues specific to immigrants, veterans, homeless, and elderly residents.

You can also file a complaint to report anti-competitive mergers, price-fixing agreements, and other illegal practices.

If you just need information or would like to better understand a consumer issue, you should review the information on our website or call our Consumer Hotline at (609) 555-8800.

Consumer Advocacy & Response Division

Hotline:  (609) 555-8888